Critical Review of Transitional Care Between Nursing Homes and Emergency Departments
- Fri, 9/5/08 - 4:54pm
- 0 Comments
- 4622 reads
Kevin M. Terrell, DO, MS, and Douglas K. Miller, MD
INTRODUCTION
Emergency departments (EDs) are major providers of nursing home (NH) residents. Urgent on-site physician evaluation, radiology and laboratory testing, and intravenous therapy, are not available in most NHs.1,2 As a result, NH residents who suffer acute illnesses or injuries are generally transported to an ED for evaluation and management. Indeed, each year nearly 25% of NH residents are transferred at least once to an ED.3
Transitional care has been defined as “a set of actions designed to ensure the coordination and continuity of health care as patients transfer between different locations or different levels of care within the same location.”4 Regrettably, healthcare settings, such as NHs and EDs, operate independently of one another, often providing care without the benefit of information from the other site of care.5-7 Poorly executed transitions are associated with inefficiencies and duplication of services that increase the cost of care and lead to greater utilization of health services.8 Most importantly, ineffective transitions put NH residents at considerable risk of receiving inappropriate or dangerous care.6
An NH resident travels a typical route during an episode of emergency care. There are five domains with intra-domain and inter-domain transitions:
1. NH domain before ED visit
2. Ambulance domain before ED visit
3. ED domain
4. Ambulance domain after ED visit
5. NH domain after ED visit
Intra-domain transitions occur during changes of shift, for example, when an emergency physician transfers care of the patient to the oncoming emergency physician at the end of his/her shift. Residents arrive at the ED domain through an NH-to-ED transition. The ED domain is then a branch point, where residents are admitted to the hospital, die in the ED, or are released back to the NH via an ED-to-NH transition.
NH residents are frequently seen in the ED and are a challenge to properly care for. Given these circumstances, we originally planned to conduct a systematic review of interventional studies that were designed to improve transitions between NHs and EDs. However, after encountering the paucity of interventional articles, we decided to critically review articles pertaining to transitions at the NH-ED interface. This review is focused on providing context and suggestions for future research.
METHODS
We defined “relevant article” as one that discussed, analyzed, or intervened in transitional care between NHs and EDs after the decision has been made to transfer the resident. A librarian with searching expertise and the authors independently searched for relevant English language articles in MEDLINE, Cumulative Index to Nursing & Allied Health Literature (CINAHL), and The Cochrane Library. Appropriate subject headings and text words were used, and the “exploding” technique was performed to maximize inclusion of all indexed articles.
As an example, our MEDLINE search strategy began with the following MeSH headings: “Nursing Homes” and “Long-Term Care,” which were combined using the Boolean search operator “OR.” The findings were combined using “AND” with the following terms: “Emergency Service, Hospital,” “Emergency Medicine,” “Emergency Medical Services,” “Emergency Treatment,” “Emergency Department,” “Emergency Room,” “Transportation of Patients,” “Patient Transfer,” or “Transitional Care.”
After each search, the titles and abstracts (if available) were read independently by the searchers to determine possible relevance to the study topic. Potentially relevant articles were then examined for relevance.
References
1. Buchanan JL, Murkofsky RL, O’Malley AJ, et al. Nursing home capabilities and decisions to hospitalize: A survey of medical directors and directors of nursing. J Am Geriatr Soc 2006;54(3):458-465.
2. Kayser-Jones JS, Wiener CL, Barbaccia JC. Factors contributing to the hospitalization of nursing home residents. Gerontologist 1989;29(4):502-510.
3. Bergman H, Clarfield AM. Appropriateness of patient transfer from a nursing home to an acute-care hospital: A study of emergency room visits and hospital admissions. J Am Geriatr Soc 1991;39(12):1164-1168.
4. Coleman EA, Boult C; American Geriatrics Society Health Care Systems Committee. Improving the quality of transitional care for persons with complex care needs. J Am Geriatr Soc 2003;51(4):556-557.
5. Terrell KM, Miller DK. Challenges in transitional care between nursing homes and emergency departments. J Am Med Dir Assoc 2006;7:499-505.
6. Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy Press; 2001.
7. Coleman EA, Fox PD. One patient, many places: Managing health care transitions, part III: Financial incentives and getting started. Annals of Long-Term Care: Clinical Care and Aging. 2004;12(11):14-16.
8. Coleman EA, Fox PD. One patient, many places: Managing health care transitions, part I: Introduction, accountability, information for patients in transition. Annals of Long-Term Care: Clinical Care and Aging. 2004;12(9):25-32.
9. Atkins D, Fink K, Slutsky J; Agency for the Healthcare Research and Quality; North American Evidence-Based Practice Center. Better information for better health care: The Evidence-Based Practice Center Program and the Agency for Healthcare Research and Quality. Ann Intern Med 2005;142(12 Pt 2):1035-1041.
10. Ackermann RJ, Kemle KA, Vogel RL, Griffin Jr RC. Emergency department use by nursing home residents. Ann Emerg Med 1998;31(6):749-757.
11. Bottrell MM, O’Sullivan JF, Robbins MA, et al. Transferring dying nursing home residents to the hospital: DON perspectives on the nurse’s role in transfer decisions. Geriatr Nurs 2001;22(6):313-317.
12. Chutka DS, Freeman PI, Tangalos EG. Convenient form for transfer of patients from nursing home to hospital. Mayo Clin Proc 1989;64(10):1324-1325.
13. Gaddis GM. Elder care transfer forms. Acad Emerg Med 2005;12(2):160-161.
14. Gillick M, Steel K. Referral of patients from long-term to acute-care facilities. J Am Geriatr Soc 1983;31(2):74-78.
15. Gordon M, Klapecki KC, Wilson DB. Emergency care and the patient in the long-term care facility. CMAJ 1991;145(1):19-21.
16. Jones JS, Dwyer PR, White LJ, Firman R. Patient transfer from nursing home to emergency department: Outcomes and policy implications. Acad Emerg Med 1997;4:908-915.
17. Kerr HD, Byrd JC. Nursing home patients transferred by ambulance to a VA emergency department. J Am Geriatr Soc 1991;39(2):132-136.
18. Lahn M, Friedman B, Bijur P, et al. Advance directives in skilled nursing facility residents transferred to emergency departments. Acad Emerg Med 2001;8(12):1158-1162.
19. Madden C, Garrett J, Busby-Whitehead J. The interface between nursing homes and emergency departments: A community effort to improve transfer of information. Acad Emerg Med 1998;5(11):1123-1126.
20. Pauls MA, Singer PA, Dubinsky I. Communicating advance directives from long-term care facilities to emergency departments. J Emerg Med 2001;21(1):83-89.
21. Terrell KM, Brizendine EJ, Bean WF, et al. An extended care facility-to-emergency department transfer form improves communication. Acad Emerg Med 2005;12(2):114-118.
22. Davis MN, Brumfield VC, Smith ST, et al. A one-page nursing home to emergency room transfer form: What a difference it can make during an emergency! Annals of Long-Term Care: Clinical Care and Aging. 2005;13(11):34-38.
23. Davis MN, Toombs Smith S, Tyler S. Improving transition and communication between acute care and long-term care: A system for better continuity of care. Annals of Long-Term Care: Clinical Care and Aging. 2005;13(5):25-32.
24. Michaels HE. Paramedic dilemmas in nursing home care. Emerg Med Serv 2000;29(9):85.
25. Cwinn M, Cwinn A, Forster AJ, et al. Prevalence of information gaps for seniors transferred from nursing homes to the emergency department [Abstract]. Acad Emerg Med 2006;13(5 Suppl):S32.
26. Fernandes CM. Geriatric care in the emergency department. Acad Emerg Med 2005;12(2):158-159.
27. Sanders AB. Care of the elderly in emergency departments: Conclusions and recommendations. Ann Emerg Med 1992;21(7):830-834.
28. Stier PA, Giles BK, Olinger ML, et al. Do transfer records for extended care-facility patients sent to the emergency department contain essential information? Ann Emerg Med 2001;38(4S):S102.
29. Coleman EA, Fox PD. One patient, many places: Managing health care transitions, part II: Practitioner skills and patient and caregiver preparation. Annals of Long-Term Care: Clinical Care and Aging. 2004;12(10): 34-39.
30. Scott-Cawiezell J. Are nursing homes ready to create sustainable improvement? J Nurs Care Qual 2005;20(3):203-207.
31. Miller DK, Coe RM, Morley JE, Romeis JC. Case presentation: Quality improvement in the nursing home. Total Quality Management in Geriatric Care. New York, NY: Springer Publishing Company, Inc.; 1995:73-85.
32. Anderson RA, Issel LM, McDaniel Jr RR. Nursing homes as complex adaptive systems: Relationship between management practice and resident outcomes. Nurs Res 2003;52(1):12-21.









Post new comment